Privacy Policy

O’Neill Media Group Pty Ltd
Last updated: March 2026

Our Commitment to Privacy

O’Neill Media Group Pty Ltd (ABN: [INSERT ABN]) (“we”, “us”, “our”) is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, hold, use, and disclose your personal information.

Information We Collect

We may collect the following types of personal information:

Contact details — name, email address, phone number, business address
Business information — company name, job title, industry
Enquiry and correspondence data — messages submitted via our contact or enquiry forms
Website usage data — IP address, browser type, pages visited, referring URLs (collected via cookies and analytics tools such as Google Analytics)
Financial information — billing details necessary to provide our services

We only collect personal information that is reasonably necessary for our business functions and activities.

How We Collect Information

We collect personal information in the following ways:

Directly from you when you submit an enquiry, fill out a form, or contact us
When you visit our website (via cookies and analytics tools)
From third parties such as referral partners or publicly available sources, where relevant to our services

Why We Collect Your Information

We collect, hold, use, and disclose personal information for the following purposes:

To respond to enquiries and provide our media buying and marketing services
To manage client relationships and service delivery
To send service-related communications and updates
For direct marketing purposes (where you have consented, with an opt-out option provided)
To improve our website and digital services
To comply with legal and regulatory obligations

Personal information will not be used or disclosed for a purpose other than the primary purpose of collection, except where you have consented or an exception under the APPs applies.

Direct Marketing

We may use your contact information to send you information about our services, industry news, or promotions. You may opt out of marketing communications at any time by:

Clicking the unsubscribe link in any marketing email
Contacting us directly at [INSERT EMAIL]

We will process your opt-out request promptly.

Disclosure to Third Parties

We may disclose your personal information to:

Service providers — including IT, analytics, payment processing, and communications platforms that assist us in operating our business
Professional advisers — such as lawyers and accountants, where necessary
Regulatory bodies — where required or authorised by Australian law

We do not sell your personal information to third parties.

Overseas Disclosure

Some of our third-party service providers (e.g. cloud platforms, analytics tools) may be located or store data outside Australia. Before disclosing your personal information to an overseas recipient, we take reasonable steps to ensure that recipient complies with the Australian Privacy Principles, consistent with APP 8.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include:

Secure servers and encrypted data storage
Access controls limiting staff access to personal information
Regular review of our data security practices

When personal information is no longer needed for the purpose it was collected, we take reasonable steps to destroy or de-identify it.

Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate, incomplete, or out of date.

To make an access or correction request, please contact us at:

📧 [INSERT EMAIL ADDRESS]
📞 [INSERT PHONE NUMBER]

We will respond to your request within a reasonable timeframe.

Cookies

Our website uses cookies to improve your browsing experience and collect analytics data. You may disable cookies through your browser settings; however, this may affect the functionality of some areas of our website.

Complaints

If you believe we have handled your personal information in a way that breaches the Australian Privacy Principles, you may lodge a complaint with us by contacting:

Privacy Officer
O’Neill Media Group Pty Ltd
📧 [INSERT EMAIL ADDRESS]

We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC):
🌐 www.oaic.gov.au
📞 1300 363 992

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website at www.oneillmediagroup.com.au. We encourage you to review this policy periodically.